Hoboken, New Jersey Post Office:
734 WASHINGTON ST STE A
HOBOKEN, NJ 07030-9993

This post office should be analyzed for service, quality of advice, and accountability for packages. Please be advised to never listen to the advice of this post office and send your package securely with a tracking number and/or insurance. This post office has pressured me into submitting a package without fully understanding or securing it’s delivery. Of course, the package didn’t make it’s destination.

I looked up the customs form # on their site: http://www.usps.com/shipping/trackandconfirm.htm
I was getting a result about a package sent to Alaska on another date. I shipped an international package from New Jersey.

I called the 1-800-222-1811 (this is the number they give you if you complain about a missing package). I also called the 1-800-ASK-USPS and waited on the phone for 45 minutes before I reached an actual person. The person told me I could do nothing about finding this package. He also advised me not to pick the most economical way of shipping. I asked about making a claim of about a lost package and their is no such way of doing that according to him. He later hung up the phone on me.

I found partly a solution Office of Inspector General (http://www.uspsoig.gov/hotline_what.htm). I probably won’t find that package but there is a chance for the place to be audited with enough complaints.

If you have a problem with any of the post offices in Hoboken, New Jersey here is the supervisor number: 201-659-3017. Their address is 89 River St., Hoboken, NJ.

Please leave a comment of your experience or questions you might have for me about my experience. Together we could combat poor service unwillingness to be accountable.

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