I received an email today that I think is fraudulent, where do I send it?

send securely
Rosalie asked:

This email says I am using non secure settings in my email account. It tells me to go and I am attaching it. Is this true? If it is what do I do?

Dear AT&T Yahoo! Customer:

We noticed that you are accessing email using non-secure settings in your email software.

We would like to ensure that your AT&T Yahoo! Member ID, password, and email messages are transmitted securely between your mail software (such as Outlook or Outlook Express) and the AT&T Yahoo! Mail servers. In order to meet this need, please enable SSL via the instructions that are available on the Help site.

Since multiple email notifications have already been sent out about this, we request that you please make the necessary changes immediately. Remember, you need to make these changes if you want to continue to send/receive email using a mail client.

Thank you for your cooperation,

AT&T Yahoo! Customer Support

Please do not reply to this message. This is a service email related to your use of AT&T Yahoo!. To learn more about Yahoo!’s or AT&T’s use of personal information, including the use of web beacons in HTML-based email, please read our Privacy Policy. Yahoo! is located at 701 First Avenue, Sunnyvale, CA 94089. AT&T Internet Services is located at PO Box 2203 San Ramon, CA 94583.



Comments (2)    Posted in Spam & Bulk Mail    

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2 Responses to 'I received an email today that I think is fraudulent, where do I send it?'

  1. KKM - May 14th, 2009 at 2:21 pm

    They aren’t asking for Information, so it’s probably legit. All you need to do is click on TOOLS/INTERNET OPTIONS. Select the ADVANCED tab and scroll down to the SECURITY section. Make sure that the boxes next to USE SSL 2.0 and USE SSL 3.0 are checked, then click OK.

    If you don’t have SSL enabled on your browser the site may not display as designed. It’s not a big deal.

  2. david spamhater - May 16th, 2009 at 2:25 pm

    There are two clues to a fraud here.

    Firstly, they did not use your account name.

    Secondly, they ask that you do not reply to the message.

    If you are indeed a customer of the company, then they will have a “familiar name” with which to address you. You will have been asked for this name and it should be different to your email address. In the past, spammers attempted to guess the familiar name by removing special characters from your email address. However, as this is a bit obvious to most recipients the spammers now address you as dear friend or dear company customer etc which is just as obvious.

    A legitimate message from support would tell you to logon using your normal procedure and might even include a url which actually connects to the company web site. Be wary of any links that look good. Most people see what they want to see and scammers take advantage of this. So, use your normal logon procedure.

    In the unlikely event that this is a real message from support trying to help you, then you can complain that it looks like a fraud. Forward the message to to get a definitive answer.


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